Refund policy
Refund Policy
At Table Art, we take great pride in the quality of our products and carefully inspect every order before it is dispatched.
Returns
We do not accept returns on any items purchased through our store. Please ensure you have selected the correct product before completing your purchase.
Exchanges
We do not offer exchanges for change of mind, incorrect sizing, colour preference, or any other reason.
Alterations
We do not offer alterations or custom modifications once an order has been placed.
Order Reservations (Set Asides)
We do not reserve or hold items without full payment. Products are sold on a first-paid, first-served basis.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of receiving your order by emailing [your email address] or messaging us on WhatsApp at 083 470 4940.
Please include:
* Your order number
* Clear photographs of the item
* A description of the issue
If the issue is confirmed to be our error, we will arrange an appropriate resolution, which may include a replacement or refund where applicable.
Order Cancellations
Once an order has been placed and payment has been received, it cannot be cancelled or refunded.
Consumer Rights
Nothing in this policy limits any rights you may have under the Consumer Protection Act, 68 of 2008 (South Africa). Where required by law, Table Art will honour all applicable consumer rights regarding defective or incorrectly supplied products.